GotYaTrade
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Privacy Policy

This policy explains what personal data GotYaTrade collects, why we collect it, and the choices you have.

1. Who we are

GotYaTrade operates a UK marketplace that connects homeowners with local tradespeople. We are the data controller for the personal data described here. To contact us about privacy, use the contact page.

2. Data we collect

  • Account data: name, email address, phone number and the role you signed up as.
  • Job data: the trade required, job description, postcode, timeframe, budget range and any photos you upload.
  • Business data: business name, description, trades and services, service areas, contact details, portfolio images and documents submitted for verification.
  • Usage data: events such as posting a job or submitting a profile, used to understand how the marketplace is performing.

3. Why we use it

To create and secure your account, to match jobs with suitable local tradespeople, to allow responses and messaging, to review verification submissions, to moderate reported content, and to operate and improve the service.

4. Lawful bases

We rely on performance of a contract (providing the marketplace to you), legitimate interests (safety, moderation, fraud prevention and service improvement), consent where you give it, and legal obligation where applicable.

5. Who can see your data

Homeowner contact details are never published publicly. When you post a job, matched tradespeople can view the job so they can respond. Trade business profiles are intentionally public. Verification documents are private and visible only to the GotYaTrade admin team.

6. Storage and retention

Data is stored on our managed cloud infrastructure with access controls applied at the database level. Uploaded files are held in private storage and served through short-lived signed links. We keep data while your account is active and for as long as needed for legal, safety and dispute-resolution purposes.

7. Your rights

Under UK GDPR you can request access to your data, correction, erasure, restriction, portability, and object to certain processing. You can delete your account from Account Settings, or contact us and we will action your request. You may also complain to the Information Commissioner's Office (ICO).

8. Changes

We will update this page if our processing changes and note the change on the page.